Maison Coterie — Privacy & Cookies Policy

Last Updated: 11/2/25

Maison Coterie (“we,” “our,” or “us”) operates the website www.maisoncoterie.net (the “Site”).
This Privacy & Cookies Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase through the Site.
By using this Site, you agree to the terms described here.

1 . Information We Collect

We collect information that you provide directly and information gathered automatically.

A. Information You Provide

  • Contact details (name, email address, shipping/billing address, phone number)

  • Payment information (processed securely by Shopify Payments, PayPal, or Shop Pay — we never see your full card number)

  • Account login credentials (if you create an account)

  • Communications you send us (DMs, emails, form submissions, reviews)

B. Information Collected Automatically

  • IP address, browser type, device ID, time zone, and cookies used for site operation and analytics

  • Pages or products viewed, click paths, and referring sites via Shopify Analytics and Google Analytics

2 . How We Use Your Information

  • To fulfill orders, ship products, and provide customer service

  • To send order updates, marketing emails, and SMS (if you opt in)

  • To analyze traffic and improve our products and website experience

  • To detect fraud or security issues and comply with legal requirements

3 . Sharing of Information

We share information only with trusted partners:

  • Shopify hosts our store and processes orders. See Shopify’s policy.

  • Payment processors (Shop Pay, PayPal, Apple Pay, etc.) receive necessary payment data.

  • Analytics and advertising services (Google Analytics, Meta Pixel, TikTok Pixel) help us measure engagement.

  • We may share information when required by law or to protect our rights and property.

We do not sell personal information as defined by U.S. law.

4 . Your Rights and Choices

Depending on your state of residence (California, Virginia, Colorado, Connecticut, Utah), you may have the right to:

  • Request access to and a copy of your personal information

  • Request correction or deletion of your data

  • Opt out of marketing emails or targeted advertising

To exercise these rights, email privacy@maisoncoterie.net with the subject line “Privacy Request.”
You can unsubscribe from emails by clicking “unsubscribe” in any marketing message.

5 . Cookies and Tracking Technologies

Cookies are small files stored on your device that help the Site function properly and analyze traffic.

Types of Cookies We Use

  1. Essential Cookies — Required for checkout and account login.

  2. Analytics Cookies — Collect anonymous usage data via Google Analytics and Shopify Analytics.

  3. Advertising Cookies — May be set by platforms such as Meta, TikTok, or Google Ads for retargeting.

You can manage cookies through your browser settings or visit www.allaboutcookies.org for guidance.
Disabling cookies may limit some Site functions.

6 . Data Security

We use SSL encryption and industry-standard security measures to protect your data.
Access to customer information is restricted to authorized staff only.
No system is 100% secure, but we take reasonable steps to safeguard your information.

7 . Data Retention

We retain order and account information as long as necessary to fulfill purchases, resolve disputes, and meet legal obligations.
Marketing consent data is kept until you withdraw consent.

8 . Children’s Privacy

Our Site is not intended for children under 13.
We do not knowingly collect personal information from children.

9 . Third-Party Links

Maison Coterie may link to other websites (such as Instagram, TikTok, or YouTube).
We are not responsible for the privacy practices or content of those sites.
Review their policies before providing personal information.

10 . International Visitors

Our Site is operated in the United States.
If you access it from outside the U.S., you agree to the transfer and processing of your information in the U.S.

11 . Updates to This Policy

We may update this Policy periodically. Any changes will be posted on this page with a new effective date.

12 . Contact Us

For questions, requests, or concerns about privacy and data protection:

Maison Coterie
Email: privacy@maisoncoterie.net
Winston-Salem, North Carolina, USA